Cookie Policy

At Less4Spares Ltd, we take the protection of your Personal Data very seriously. This Policy describes how we use cookies and similar technologies to recognise you when you visit our website at It also explains what these technologies are and why we use them, as well as your rights to control our use of them. 

Why do we have a Cookie Policy?

The provision of information about our use of cookies is required and set out in the Privacy and Electronic Communications Regulations (“PECR”) and in parts in the UK’s Data Protection Act (“DPA”) which implements the General Data Protection Regulation (“GDPR”). However, before we can go into more detail, we first need to understand what cookies are.

What are cookies?

Cookies are small files that are stored on your device when you visit a website. If you then return to the same website, the website recognises the cookie and remembers your device, the choices you have made, and acts in accordance with the specific objective a cookie has. As such cookies have a name and value and one or more defined characteristics, which are returned to the website as “user-related” information. So, thanks to cookies, a website knows who you are and offers you your usual default settings. 

Origins and Lifespans of Cookies

There are however classes of cookies, namely first-party cookies which are placed directly by the website. As well as third-party cookies which are created by a partner website or server. And since it would not be very beneficial if all cookies would save the same information for the same period of time, each cookie stores different data and has a lifespan (that can vary from a few minutes to a few years). In this sense, we know understand that cookies are automatically placed in the cookie folder, effectively the “brain” of your browser, that each can have a different origin, holds different information, and can have a different lifespan depending on its objective. Because of that there are several types of cookies.

Types of Cookies

The least privacy invasive type of cookies are Essential or Necessary cookies. These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services. 

There are also Functional cookies or sometimes called convenience cookies. These cookies allow a website to remember the options a user has made (including user ID`s stored, consents given, or languages selected) and other personalisation options you have selected when browsing.

Further there are also Analysis and performance cookieswhich are used to monitor and improve the function and service of a website. Those can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics. 

Lastly, advertising cookies or targeting cookies. They are used to deliver customised advertising to the user. This can be very convenient, but also very annoying.

The Cookies used on our website 

The PECR, requires us to ask for your consent when using specific cookies (in particular any cookie that is not strictly necessary for the operation of the website, for example, Functional cookies, Analysis and performance cookies and Advertising cookies or targeting cookies). 

Further and as the DPA and the GDPR also set out that there is a legal basis for the use of personal data in relation to cookies, the use of cookies would then be your consent. However, since the consent obtained must also be recordedwe have installed the necessary Cookie Notification Banner and you will be asked about the use of Cookies upon your first visit of my website.

The cookies we use 

Below you can find the cookies we use listed in accordance with their Name, Description, Lifespan, and Type. Please keep in mind that this list may be updated from time to time. 

  • hjSessionUser_3179149
  • 1 year
    • Analytics
  • _hjFirstSeen
  • 30 minutes
    • Analytics
  • _hjIncludedInSessionSample
    • Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s daily session limit.
    • 2 minutes
    • Analytics
  • _hjSession_3179149
    • Hotjar sets this cookie to identify a user’s session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
    • 30 minutes
    • Analytics
  • _hjIncludedInPageviewSample
    • Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.
    • 2 minutes
    • Analytics
  • _hjAbsoluteSessionInProgress
    • Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
    • 30 minutes
    • Analytics

How can you delete cookies?

How and whether you want to use cookies is up to you. Regardless of which service or website the cookies come from, you always have the option to delete, only partially allow or disable cookies. To do so follow the link to your browser Google Chrome,Mozilla FirefoxFlash cookiesMicrosoft Internet Explorer/ Edge,  OperaSafari.

Does this policy change?

We may from time to time update our Cookie Policy, to reflect a change in the law, in our business practices or the cookies we use. 

Who should I contact for more information?

If you have any questions or comments about our Cookie Policy or wish to exercise your rights, please contact us using the following contact details:

Less4Spares Ltd

Packaging House, Wilson way, 

Redruth, Pool, Cornwall, TR15 3RS,

United Kingdom



This Cookie Policy was last updated on Monday, 07 November 2022